Crown offers a variety of service and parts programmes to ensure you receive exceptional value for your investment and a low total cost of ownership.
Labour cost is not the only way to measure the worth of a forklift maintenance programme. That’s why we offer the Crown Integrity Service System.
We track all the features that work together to create a complete system of service such as response times and service and parts availability. Then our trained and knowledgeable service technicians get the job done, offering a choice of service plans tailored to your needs.
There’s more to maximising uptime than just maintaining your forklifts. Crown’s professional service technicians are also trained to service and maintain forklift batteries and chargers, providing a one stop shop to keep your fleet moving. Through a combination of visual inspection, battery cleaning and measurements for each cell, your Crown service technician can help extend the life of your batteries and chargers and avoid unexpected repairs and downtime.
The Crown Service Request app provides a fast and convenient way to request service from your smartphone or tablet. You can also track the progress of your requests from start to finish, right from the app.
All spare parts are designed, manufactured and tested to Crown standards in order to contribute to the overall performance and long-term value of our forklifts. While Crown spare parts may cost slightly more initially than look-alike parts, they typically last longer.
Order printed service/parts manuals, including safety labels, through your local Crown dealer.
Operator manuals for current Crown forklift models can also be obtained from your local Crown dealer.
Crown's One Source Lift Truck Parts programme offers high-quality spare parts and accessories for industrial lift trucks.
We carefully select items based on the same quality standards used in manufacturing our own parts.