Your privacy is important to Crown. This Privacy Policy outlines the practices employed by Crown to explain how Crown collects, transfers, uses, discloses, and stores your information. Please review this policy to understand how your personal information will be treated as you use Crown’s www.crown.com, crownstore.crown.com, blog.crown.com, and shop.crown.com websites. Please e-mail the Crown Privacy Office at privacyoffice@crown.com if you have any questions or concerns about this Privacy Policy.
In general, you can visit www.crown.com, crownstore.crown.com, and blog.crown.com, anonymously, without providing any personal information. Crown’s web servers collect certain non-personal data such as domain names and IP addresses when computers access our website. This data is used only to measure and improve Crown’s website performance, not to personally identify users. Crown may also collect additional non-personal information such as location and language to help us improve our website and shop.crown.com
If you wish to contact Crown, we will ask for personal information such as your name and address in order to respond to your request. If you are purchasing products or services, Crown will ask for personal information such as your name, address, billing and shipping information so that we can serve you. If you seek employment, Crown requires personal information such as your name, address, work history, etc. to consider your request for employment. To subscribe to our blog, Crown will ask for your email address in order to contact you when new content is available. If you provide us with personal information in one of these circumstances, that information will be transmitted to the appropriate individual(s) on our staff who will assist you accordingly.
Crown does not knowingly collect personal information from children. If Crown learns that personal information of an individual under the age of thirteen (13) has been collected, Crown will take the necessary steps to delete the information.
Cookies are small pieces of data that are sent to your browser from a web server and are stored on your device’s hard drive. The www.crown.com website uses cookies for several purposes. One is to default returning visitors to their geographic preferences. Another is to provide relevant advertisements about Crown products when you visit select websites on which Crown advertises. The crownstore.crown.com and shop.crown.com sites uses cookies as well.
Crown’s websites use Google Analytics, which is a web analytics tool offered by Google Inc. that generates detailed statistics about a website’s traffic and traffic sources. Crown uses Google Analytics for statistical reasons, e.g. to measure how many users have clicked certain product information. Google Analytics uses cookies to obtain information about your use of our website, including your IP address. As your IP address is an individual element that would allow identifying you, Crown has implemented a specific code to ensure that your IP address will only be collected in a shortened and anonymized form. Thus, Google will not be able to identify you from the IP address that is collected from you when using this website. The information collected by this cookie will be transferred to Google Inc. in the United States of America.
You May opt out of Google Analytics by searching for the Google Analytics Opt-out Browser Add-on.
Most browsers are initially set to accept cookies. However, you have the ability to disable cookies if you wish, by configuring your internet software browser settings. It may also be possible to configure your browser settings to either enable acceptance of specific cookies, or to notify you each time a new cookie is about to be stored on your device allowing you to decide whether to accept or reject the cookie. To manage your use of cookies, there are various resources available, such as, the “Help” section on your browser. You can also disable or delete the stored data used by technology similar to cookies, such as Local Shared Objects or Flash Cookies, by managing your browser’s “add-on settings” or visiting the website of its manufacturer. As our cookies allow you to access some of our website’s features, it is recommended that you leave cookies enabled. If cookies are disabled, the websites may have their functionality reduced.
For more information about Crown’s use of cookies, please contact the Crown Privacy Office.
Information you provide is transferred over an encrypted connection. However, no data transmission over the internet can be guaranteed to be secure. Data transmission is at your own risk. Crown endeavors to protect the transfer of your information but cannot guarantee against, and will not be liable for, disclosure due to errors in transmission or unauthorized acts of third parties.
Crown may collect, use, transfer, and disclose non-personal information for any purpose. Personal information provided by you, such as in the “Contact Us” portion of our website, will be used by Crown only to respond to your request and to assist Crown in developing, improving and delivering our products, services, and the www.crown.com site, crownstore.crown.com, blog.crown.com, or shop.crown.com site. Crown may also use your information internally for data analysis and research.
In general, information provided by you will be used only by Crown Equipment Corporation. Personal information collected through our website is limited to Crown employees to fulfill your request and the duties of their jobs. If you consent, Crown may share your personal information with third parties, such as dealers, to assist us in serving your needs and fulfilling your requests. Crown will share your personal information with such third parties only on the condition that the third parties maintain the information
as confidential and use the information only to perform the services or fulfill the requests specified by Crown. If you are purchasing items through use of Crown’s websites, you consent to Crown sending your personal information to third parties for purposes of processing payment and to verify you are not a person or entity listed on any government watch list. Crown may also disclose your personal information if required to do so by law, if Crown believes in good faith such disclosure is required, or in urgent circumstances if Crown believes disclosure is necessary. Except as set forth in this Privacy Policy, Crown will not sell or share your personal information with third parties.
Crown will store information you provide for the time necessary to respond to your request or otherwise in compliance with Crown’s retention policies. Crown does not see full credit card information for orders placed over the website. The last four (4) digits of the credit card are kept as a record of the transaction. Crown takes precautions to safeguard your personal information against loss, theft, and misuse through administrative, technical, and physical measures. You may update or request that your information be removed at any time by emailing the Crown Privacy Office at privacyoffice@crown.com or by sending a letter to: Attn: Privacy Office, Crown Equipment Corporation, 44 South Washington St., New Bremen, OH 45869.
The www.crown.com, crownstore.crown.com, and blog.crown.com, and shop.crown.com websites may contain links to other sites, such as Crown dealers and affiliates. This Privacy Policy does not apply to such other sites. Crown is not responsible for the privacy practices of any such other sites. Please review the privacy policies of any sites you visit.
By using the www.crown.com, crownstore.crown.com, or blog.crown.com, or shop.crown.com website, you consent to the terms of this Privacy Policy, including the collection and use of this information by Crown.
Crown may update this Privacy Policy from time to time. If the policy is changed in a material way, a notice will be posted on the www.crown.com, crownstore.crown.com, blog.crown.com, and shop.crown.com websites along with the updated Privacy Policy.
For California residents, please see Crown’s California Notice.
Last Updated 5/12/23
Your privacy is important to Crown. This Privacy Policy outlines the practices employed by Crown to explain how Crown collects, transfers, uses, discloses, and stores your information. Please review this policy to understand how your personal information will be treated as you use Crown’s partner.crown.com website. Please e-mail the Crown Privacy Office at privacyoffice@crown.com if you have any questions or concerns about this Privacy Policy.
Crown’s Partner Extranet is used by Crown employees, branches, dealers and select customers to provide parts, service, and sales information. To access Crown’s Partner Extranet, information such as name, address, email and phone number must be provided to Crown to enable Crown to set up an account for purposes of secure access and use. Further information to allow the ordering of parts, processing of warranty claims, and invoicing may be required.
Accessible through Crown’s Partner Extranet is FleetSTATS®. FleetSTATS® is a tool used by Crown, its dealers, and its customers that is intended to assist customers in identifying repair and equipment costs and providing assistance for service and equipment needs. If you participate in FleetSTATS®, information, including information such as equipment used, name, address, email address, and phone number is required to allow your company to participate in FleetSTATS® and to properly invoice you for parts or service.
Also accessible through Crown’s Partner Extranet is the Parts and Service Resource Tool. The Parts and Service Resource Tool is an electronic version of the parts and service manuals for Crown’s Material Handling Equipment. If you order parts through the Parts and Service Resource Tool, information sufficient to deliver the parts you order is required. If you provide Crown with personal information through either FleetSTATS® or the Parts and Service Resource Tool, Crown will transmit that information to the appropriate individual(s) on its staff who will assist you accordingly.
Cookies are small pieces of data that are sent to your browser from a web server and are stored on your device’s hard drive. The Crown Partner Extranet, the Parts and Service Resource Tool, and FleetSTATS® use cookies.
Crown’s Partner Extranet, Parts and Service Resource Tool, and FleetSTATS® use Google Analytics, which is a web analytics tool offered by Google Inc. that generates detailed statistics about a website’s traffic and traffic sources. Crown uses Google Analytics for statistical reasons, e.g. to measure how many users have clicked certain product information. Google Analytics uses cookies to obtain information about your use of our website, including your IP address. As your IP address is an individual element that would allow identifying you, Crown has implemented a specific code to ensure that your IP address will only be collected in a shortened and anonymized form. Thus, Google will not be able to identify you from the IP address that is collected from you when using this website. The information collected by this cookie will be transferred to Google Inc. in the United States of America.
You May opt out of Google Analytics by searching for the Google Analytics Opt-out Browser Add-on.
Most browsers are initially set to accept cookies. However, you have the ability to disable cookies if you wish, by configuring your internet software browser settings. It may also be possible to configure your browser settings to either enable acceptance of specific cookies, or to notify you each time a new cookie is about to be stored on your device allowing you to decide whether to accept or reject the cookie. To manage your use of cookies, there are various resources available, such as, the “Help” section on your browser. You can also disable or delete the stored data used by technology similar to cookies, such as Local Shared Objects or Flash Cookies, by managing your browser’s “add-on settings” or visiting the website of its manufacturer. As our cookies allow you to access some of our website’s features, it is recommend that you leave cookies enabled. If cookies are disabled, the websites may have their functionality reduced.
For more information about Crown’s use of cookies, please contact the Crown Privacy Office.
Information you provide is transferred over an encrypted connection. However, no data transmission over the internet can be guaranteed to be secure. Data transmission is at your own risk. Crown endeavors to protect the transfer of your information but cannot guarantee against, and will not be liable for, disclosure due to errors in transmission or unauthorized acts of third parties.
Crown may collect, use, transfer, and disclose non-personal information for any purpose. Personal information provided by you will be used by Crown only to respond to your request, provide you services, including through the Parts and Service Resource Tool or FleetSTATS®, and to assist Crown in developing, improving, and delivering our products and services. Crown may also use your information internally for data analysis and research.
In general, information provided by you will be used only by Crown Equipment Corporation. Personal information collected through the Partner Extranet is limited to Crown employees to fulfill your request and the duties of their jobs. By ordering parts through the Parts and Service Resource Tool or using FleetSTATS®, you consent to Crown sharing your personal information with third parties, such as dealers, to assist in serving your needs and fulfilling your requests. Crown will share your personal information with such third parties only on the condition that the third parties maintain the information as confidential and use the information only to perform the services or fulfill the requests specified by Crown. Crown may also disclose your personal information if required to do so by law, if Crown believes in good faith such disclosure is required, or in urgent circumstances if Crown believes disclosure is necessary. Except as set forth in this Privacy Policy, Crown will not sell or share your personal information with third parties.
Crown will store information you provide for the time necessary to respond to your request or otherwise in compliance with Crown’s retention policies. Crown takes precautions to safeguard your personal information against loss, theft, and misuse through administrative, technical, and physical measures. You may update or request that your information be removed at any time by emailing the Crown Privacy Office at privacyoffice@crown.com or by sending a letter to: Attn: Privacy Office, Crown Equipment Corporation, 44 South Washington St., New Bremen, OH 45869.
The partner.crown.com website, including the Parts and Service Resource Tool and FleetSTATS®, may contain links to other sites, such as Crown dealers and affiliates. This Privacy Policy does not apply to such other sites. Crown is not responsible for the privacy practices of any such other sites. Please review the privacy policies of any sites you visit.
By using the partner.crown.com website, you consent to this Privacy Policy, including the collection and use of this information by Crown.
Crown may update this Privacy Policy from time to time. If the policy is changed in a material way, a notice will be posted on the Partner Extranet along with the updated Privacy Policy.
For California residents, please see Crown’s California Notice.
Last Updated 5/12/23
Your privacy is important to Crown. This Privacy Policy outlines the practices employed by Crown to explain how Crown collects, transfers, uses, discloses, and stores your information. Please review this policy to understand how your personal information will be treated as you use InfoLink® and associated services. Please e-mail the Crown Privacy Office at privacyoffice@crown.com if you have any questions or concerns about this Privacy Policy.
InfoLink® software is intended to assist a customer in managing and recording how its fleet is operating for use in internal and regulatory compliance. InfoLink® allows information to be wirelessly transmitted from equipment in use to the customer’s network. For example, InfoLink® will collect and store information regarding customer employees, equipment operation licenses, daily operator checklist performance, employee use of equipment, equipment service requirements, and operator compliance and error. If required by applicable law, it is the customer’s obligation to obtain the required employee consent to collect and authorization to disclose such information.
In general, you can use InfoLink® software without providing any personal information to Crown. However, in utilizing InfoLink®, a customer may: (1) elect to allow Crown to have remote access to view the information; (2) allow Crown to host the software and transmitted information; (3) allow a Crown dealer to receive email alerts when the customer’s equipment requires service; and, (4) allow a Crown dealer to view customer information collected and stored by InfoLink® either at the customer’s site or through internet access. This Privacy Policy does not apply to and Crown has no control over any use of the customer’s information provided to a third party, including a Crown dealer under any of the last two circumstances listed.
If the customer elects to have Crown access or host InfoLink® data, Crown will ask for personal information such as your name and address to provide you those services. If you provide Crown with personal information in one of these circumstances, Crown will transmit that information to the appropriate individual(s) on our staff who will assist you accordingly.
Cookies are small pieces of data that are sent to your browser from a webserver and stored on your device’s hard drive. Crown’s InfoLink® website uses Google Analytics, which is a web analytics tool offered by Google Inc. that generates detailed statistics about a website’s traffic and traffic sources. Crown uses Google Analytics for statistical reasons, e.g. to measure how many users have clicked certain product information. Google Analytics uses cookies to obtain information about your use of Crown’s InfoLink® website, including your IP address. As your IP address is an individual element that would allow identifying you, Crown has implemented a specific code to ensure that your IP address will only be collected in a shortened and anonymized form. Thus, Google will not be able to identify you from the IP address that is collected from you when using this website. The information collected by this cookie will be transferred to Google Inc. in the United States of America.
You May opt out of Google Analytics by searching for the Google Analytics Opt-out Browser Add-on.
Most browsers are initially set to accept cookies. However, you have the ability to disable cookies if you wish, by configuring your internet software browser settings. Additionally, it may be possible to configure your browser settings to either enable acceptance of specific cookies or to notify you each time a new cookie is about to be stored on your device allowing you to decide whether to accept or reject the cookie. To manage your use of cookies, there are various resources available, such as, the “Help” section on your browser. You can also disable or delete the stored data used by technology similar to cookies, such as Local Shared Objects or Flash Cookies, by managing your browser’s “add-on settings” or visiting the website of its manufacturer. As our cookies allow you to access some of our website’s features, it is recommended that you leave cookies enabled. If cookies are disabled, the InfoLink® website may have its functionality reduced.
For more information about Crown’s use of cookies, please contact the Crown Privacy Office.
Information you provide can be transferred over an internet connection via cellular or WIFI access points. Retrieving information that Crown hosts is transferred over an encrypted internet connection. However, no data transmission can be guaranteed to be secure. Data transmission is at your own risk. Crown endeavors to protect the transfer of your information but cannot guarantee against, and will not be liable for, disclosure due to errors in transmission or unauthorized acts of third parties.
Crown may collect, use, transfer, and disclose non-personal information for any purpose. Personal information provided by a customer, such as when a customer requests that Crown access or host InfoLink®, will be used by Crown only to assist the customer as requested. Crown may also use customer’s information internally for data analysis and research.
In general, information provided by the customer will be used only by Crown Equipment Corporation. Access to personal information collected and provided by Crown’s customers is limited to Crown employees to fulfill a customer request and the duties of their jobs. By providing your personal information, you consent to Crown sharing your personal information with third parties, such as dealers, to assist in serving your needs and fulfilling your requests. We will share your personal information with such third parties only on the condition that the third parties maintain the information as confidential and use the information only to perform the services specified by Crown. Crown may also disclose your personal information if required to do so by law, if Crown believes in good faith such disclosure is required, or in urgent circumstances if Crown believes disclosure is necessary. Except as set forth in this Privacy Policy, Crown will not sell or share your personal information with third parties.
Crown will store information you provide for the time necessary to respond to your request or otherwise in compliance with Crown’s retention policies. Crown takes precautions to safeguard your personal information against loss, theft, and misuse through administrative, technical, and physical measures. You may update or request that your information be removed at any time by emailing the Crown Privacy Office at privacyoffice@crown.com or by sending a letter to: Attn: Privacy Office, Crown Equipment Corporation, 44 South Washington St., New Bremen, OH 45869.
Crown’s InfoLink® website may contain links to other sites, such as Crown dealers and affiliates. This Privacy Policy does not apply to such other sites. Crown is not responsible for the privacy practices of any such other sites. Please review the privacy policies of any sites you visit.
By using the InfoLink® web portal, you consent to the collection and use of this information by Crown. It is the affirmative duty of Crown’s customers to obtain the consent of their employees to collect and disclose such employee’s personal information to Crown and use in accordance with this policy.
Crown may update this Privacy Policy from time to time. If the policy is changed in a material way, a notice will be posted on Crown’s InfoLink® website along with the updated Privacy Policy.
For California residents, please see Crown’s California Notice.
For residents of Mexico, please see Crown's Mexico Notice.
Last Updated 8/8/24
Your privacy is important to Crown. This Privacy Policy outlines the practices employed by Crown to explain how Crown collects, transfers, uses, discloses, and stores your information. Please review this policy to understand how your personal information will be treated as you use Crown’s learning.crown.com website. Please e-mail the Crown Privacy Office at privacyoffice@crown.com if you have any questions or concerns about this Privacy Policy.
Crown’s Learning Management System is used by Crown employees, branches, dealers and select customers to provide training materials. To access Crown’s Learning Management System, information such as name, address, email and phone number must be provided to Crown to enable Crown to set up an account for purposes of secure access and use. Further information to allow tracking of training modules completed may be required.
Cookies are small pieces of data that are sent to your browser from a web server and are stored on your device’s hard drive. Cookies are used on this site for various reasons including managing authentication and bookmarking progress within a training session. Cookies must be enabled to use the learning.crown.com site. Crown’s web servers also collect certain non-personal data such as domain names and IP addresses when you visit our website. This data is used only to measure and improve our website performance, not to personally identify users. We may also collect additional non-personal information such as location and language to help us improve the learning.crown.com website.
Information you provide is transferred over an encrypted connection. However, no data transmission over the internet can be guaranteed to be secure. Data transmission is at your own risk. Crown endeavors to protect the transfer of your information but cannot guarantee against, and will not be liable for, disclosure due to errors in transmission or unauthorized acts of third parties.
Crown may collect, use, transfer, and disclose non-personal information for any purpose. Personal information provided by you will be used by Crown only to respond to your request, provide you services, and to assist Crown in developing, improving, and delivering our products and services including the learning.crown.com website. Crown may also use your information internally for data analysis and research.
In general, information provided by you will be used only by Crown Equipment Corporation. Personal information collected through the Learning Management System is limited to Crown employees to fulfill your request and the duties of their jobs. Crown will also share the personal information collected with your employer to confirm completion of training programs. Crown may also disclose your personal information if required to do so by law, if Crown believes in good faith such disclosure is required, or in urgent circumstances if Crown believes disclosure is necessary. Except as set forth in this Privacy Policy, Crown will not sell or share your personal information with third parties.
Crown will store information you provide for the time necessary to respond to your request or otherwise in compliance with Crown’s retention policies. Crown takes precautions to safeguard your personal information against loss, theft, and misuse through administrative, technical, and physical measures. You may update or request that your information be removed at any time by emailing the Crown Privacy Office at privacyoffice@crown.com or by sending a letter to: Attn: Privacy Office, Crown Equipment Corporation, 44 South Washington St., New Bremen, OH 45869.
The learning.crown.com website may contain links to other sites, such as Crown dealers and affiliates. This Privacy Policy does not apply to such other sites. Crown is not responsible for the privacy practices of any such other sites. Please review the privacy policies of any sites you visit.
By using the learning.crown.com website, you consent to the collection and use of this information by Crown.
Crown may update this Privacy Policy from time to time. If the policy is changed in a material way, a notice will be posted on the learning.crown.com website along with the updated Privacy Policy.
For California residents, please see Crown’s California Notice.
Last Updated 5/12/23
In accordance with the requirements of the California Consumer Privacy Act (as amended, “CCPA”), if you are a resident of California, you may have certain rights in relation to your Personal Information (as defined by CCPA). These rights may include the rights to:
To exercise any of your rights, please make your request by contacting Crown’s Privacy Office.
Crown Equipment Corporation
ATTN: Privacy Office
44 S. Washington St.
New Bremen, OH 45869
Phone: 419-629-2220
Email: privacyoffice@crown.com
In your request, please include sufficient detail that allows us to properly understand, evaluate, and respond to it – including which right(s) you wish to exorcise, which website(s) your request applies to, and where we may deliver our written response to your request.
We will take steps to verify your request and to identify our relevant records that contain your Personal Information. We will process your request based upon the Personal Information in our records that is linked or reasonably linkable to the information provided in your request. In some cases, we may request additional information to verify your request or where necessary to process your request. We cannot respond to your request if we cannot verify your identity or authority to make the request and confirm that any Personal Information relates to you.
Last updated 5/12/23
You have the following rights in relation to your Personal Data; These rights are known as “ARCO Rights”:
a. To request access to the Personal Data that we have in our files, the use given to said data and the conditions of use that we give them (Access);
b. Request any modification or correction of your Personal Data, when it is outdated, inaccurate or incomplete (Rectification);
c. Request the deletion of your Personal Data from our records or databases when you consider that they are not being used in accordance with the principles, duties and obligations provided for in the applicable legislation (Cancellation); and
d. Oppose the use of your Personal Data for specific purposes (Opposition).
To exercise any of your rights, please make your request by contacting Crown’s Privacy Office.
Crown Equipment Corporation
ATTN: Privacy Office
44 S. Washington St.
New Bremen, OH 45869
Phone: 419-629-2220
Email: privacyoffice@crown.com
You may revoke the consent you have given us for the use of your Personal Data. However, it is important that you keep in mind that not in all cases we will be able to respond to your request or terminate the use immediately, since it is possible that due to some legal obligation, we may need to continue processing your Personal Data. Likewise, you should consider that, for certain purposes, revoking your consent could imply the termination of your relationship with us.
If you believe that your right to the protection of Personal Data has been violated by any conduct of our employees or our actions or responses, you may file a complaint with the National Institute for Access to Information (INAI). For more information visit www.inai.org.mx
Last updated 8/8/24